
State officials reassured NewsChannel 5 for months that there was not a widespread fraud issue until Feb. “When you have all of those things and you have to continually prove that you are you, to me, it tells of a system that’s broken,” Lesley said. Lesley was told her claim may have been compromised by identity thieves, so she would have to present a series of documents to prove her identity. She applied in June 2020, and it would take until September 2021 before she saw a dime. NewsChannel 5 met her last year when she told us she had been waiting months to get any unemployment benefits. It’s a feeling Lesley Albert knows all too well. The idea was to have better communication between state and federal programs, so no claim would fall through the cracks. They discovered the issue in September 2020 and requested systems changes with their vendor, Geographic Solutions. Several thousand were never properly vetted as a result before they were paid. The state was under a lot of pressure to process these claims as fast as it could. The bottleneck of both legitimate and duplicate claims left behind 90,000 pending claims in the beginning of 2021. This created several duplicate claims for claims agents to sift through and left many waiting weeks for help.
/GettyImages-865374206-5acf7804875db90036226022.jpg)
#APPILY FOR UNEMPLOYMENT TENNESSEE VERIFICATION#
While some waited for their claims to clear the verification process, others applied once again, but this time for pandemic benefits. One of their major concerns was how the Tennessee Department of Labor & Workforce Development (TDLW) issued pandemic benefits to claims that failed ID verification for state unemployment. The Tennessee Comptroller of the Treasury released its findings as part of a "state single audit" for the year ending on June 30, 2021. A new audit published Monday detailed how several issues - including identity fraud - led to Tennessee mishandling more than $1.9 million in unemployment benefits.
